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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Vickie Taunton

December 10, 2025

5  out of  5
rating by Vickie Taunton
"Haley with State Farm was very professional and helpful during this stressful time of selling our home and moving."
We responded:
"Thank you, Vickie, for sharing your experience. It's wonderful to hear that Haley was able to assist you professionally and help ease the stress of selling your home and moving. We appreciate your feedback and are glad to have been of service during this time."
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aryan patel

November 27, 2025

5  out of  5
rating by aryan patel
"Jasmine is good and knowledgeable with billing questions"
We responded:
"Thank you for sharing your positive experience with Jasmine. It's wonderful to hear that she was able to assist you effectively with your billing questions. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Shnaya Patel

November 27, 2025

5  out of  5
rating by Shnaya Patel
"Called and spoke to Jasmine few days ago regarding glass claim and she was very nice and sweet"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Jasmine was able to assist you with your glass claim in such a pleasant manner. Your feedback is greatly appreciated and helps us continue to provide excellent service. If there's anything else we can do for you, please let us know."
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TJ Austin

November 18, 2025

5  out of  5
rating by TJ Austin
"Haley was really courteous and helpful. She's knowledgeable and led me in the right direction."
We responded:
"Thank you, TJ, for sharing your experience with us. It's great to hear that Haley was courteous and helpful during your visit. We're glad she could assist you and provide the guidance you needed. Your feedback is appreciated, and we're here to help with any future needs."
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Oliver Love

November 18, 2025

5  out of  5
rating by Oliver Love
"Haley was polite, patient, and prompt in following up with me to get the documentation I needed. Thank u Haley; we need more people like u in the world."
We responded:
"Thank you, Oliver, for sharing your positive experience with us. It's wonderful to hear that Haley was able to assist you with such politeness and efficiency. Your kind words mean a lot, and we're grateful to have Haley on our team. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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chris Felty

November 11, 2025

5  out of  5
rating by chris Felty
"Very friendly and knowledgeable staff"
We responded:
"Thank you, Chris, for your kind words and the excellent rating. We're delighted to hear that you found our staff both friendly and knowledgeable. Providing great service is our top priority, and your feedback is truly appreciated. If you have any more questions or need assistance in the future, feel free to reach out."
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yvonne baker

October 28, 2025

1  out of  5
rating by yvonne baker
"Took money for a service they did not provide. In March I requested a quote on homeowners insurance. I was ready to go with S.F. and then they needed even more information. Only to then deny my application in the end for a claim in April 2024 storm with my current insurer. Essentially, S.F. denied my application and told me to come back in 3 years. However, they had no problem billing my credit card $605.00. This is fraud. As no policy was ever issued. Charging for a service one did not provide. I ended up complaining to S.C. Insurance Licensing and filing a dispute with my credit card company for a refund. Corporate office tried to bill me further as well. Save yourself stress and do not deal with them!"
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desire ange

October 12, 2025

5  out of  5
rating by desire ange
"Spoke to Jasmine and she was very helpful with my policy billing and glass claim questions."
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to hear that Jasmine was able to assist you effectively with your policy billing and glass claim questions. Your feedback is greatly appreciated, and we're glad to know you had a helpful interaction."
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Meagan Shelley

September 12, 2025

5  out of  5
rating by Meagan Shelley
"I have been working with the rett rutland agency for years now. They are always so helpful. Have recently dealt with Jasmine Kasey and Lauren while moving to a new area. They have been so helpful and timely! Highly recommend this State Farm agency"
We responded:
"Thank you, Meagan, for sharing your experience with our agency. It's wonderful to hear that Jasmine, Kasey, and Lauren were able to assist you effectively during your move. Your recommendation means a lot to us, and we're grateful for your continued trust over the years. If there's anything else we can do for you, please let us know."
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Shivram vivek

July 7, 2025

5  out of  5
rating by Shivram vivek
"Jasmine is great and helped me sort of issue and payment plans very quickly."
We responded:
"Thank you for sharing your experience with us. We truly appreciate your feedback and are glad to know you had a positive experience. Your satisfaction is important to us, and we look forward to continuing to serve your insurance needs."
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Mrs. Myra Douglas

June 26, 2025

5  out of  5
rating by Mrs. Myra Douglas
"OUTSTANDING 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟"
We responded:
"Thank you so much for your outstanding review! We're delighted to hear that you had such a positive experience with our insurance services. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If there's anything else we can do for you, please let us know."
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Ashley

June 24, 2025

5  out of  5
rating by Ashley
"Lauren and Kasey were so helpful and answered all of my questions."
We responded:
"Thank you, Ashley, for sharing your experience with us. It's wonderful to hear that Lauren and Kasey were able to assist you effectively and answer all your questions. We truly appreciate your feedback and are delighted to know you had a positive experience with our team. Your satisfaction is important to us, and we look forward to continuing to serve your insurance needs."
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Jeff Jones

June 10, 2025

5  out of  5
rating by Jeff Jones
"Emily Saunders is amazing!!! She handled an issue, that was probably my fault to begin with. I barely had to lift a finger and she laboriously tackled an NCDMV issue that I might never have solved myself, and she made it look easy. You got a keeper there Rhett!"
We responded:
"Thank you, Jeff, for sharing your experience with Emily. It's wonderful to hear how she was able to assist you with the NCDMV issue and make the process seem effortless. We're proud to have her on our team, and your feedback means a lot to us. If there's anything else you need, we're here to help."
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Trey Childress

June 3, 2025

5  out of  5
rating by Trey Childress
"We had a great experience switching insurance to state farm. Our agent Emily Saunders provided excellent service. We got car insurance and homeowners insurance. She was very responsive and patient as we searched for the best coverage for us. We had previously had a bad experience with another company after our upstairs bathroom flooded from overuse. We’re happy to be with state farm now!"
We responded:
"Thank you, Trey, for sharing your experience with us. It's wonderful to hear that Emily was able to provide you with excellent service and assist you in finding the right coverage for your needs. We're glad to have you with State Farm and appreciate your trust in us, especially after your previous experience. If you ever have any questions or need further assistance, feel free to reach out."
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Autumn Jordan

May 12, 2025

5  out of  5
rating by Autumn Jordan
"Alexis was amazing! So helpful and answered all of my questions thoroughly. Would absolutely recommend to anyone with insurance needs!"
We responded:
"Thank you, Autumn, for sharing your experience! It's wonderful to hear that Alexis was able to assist you effectively and answer all your questions. Your recommendation means a lot to us, and we're glad to have been able to meet your insurance needs."
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Pat Rogers

May 2, 2025

5  out of  5
rating by Pat Rogers
"I'm impressed with the Agent Kasey, Thank you for your hard work! I look forward to working with you in the future..."
We responded:
"Thank you, Pat, for sharing your positive experience with Kasey. It's wonderful to hear that you were impressed with the service. We look forward to continuing to assist you with your insurance needs in the future."
Profile photo of Bethany Therriault

Bethany Therriault

April 25, 2025

5  out of  5
rating by Bethany Therriault
"Huge thanks to Kasey for making an unexpected change to our home insurance needs easy and seamless! I love having access to a local team for support when needed, and these folks are always super responsive and helpful. The SF app is a great tool for keeping track of everything and I really appreciate the bundling discounts on home and auto!"
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that Kasey was able to assist you with your home insurance needs smoothly. We're glad to be part of a local team that you can rely on for support. It's also great to know that you're finding the app useful and enjoying the benefits of bundling discounts. Your feedback means a lot to us, and we're here whenever you need assistance."
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Alissa M

April 24, 2025

5  out of  5
rating by Alissa M
"I had a great experience working with this State Farm office. Emily Saunders went above and beyond to get me the policy I needed. She took her time explaining various aspects and ran several quotes depending on what coverages we wanted and what we could bundle. She was very responsive to all questions. I will definitely be reaching out to her again for all of my insurance needs and you should too!"
We responded:
"Thank you, Alissa, for sharing your experience. It's wonderful to hear that Emily was able to assist you so effectively and that you found the process informative and responsive. Your recommendation means a lot, and we're glad to know you'll be reaching out for future insurance needs. Your feedback is greatly appreciated!"
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Donna Bielenica

March 13, 2025

4  out of  5
rating by Donna Bielenica
"I am still recuperating from my car accident. So I'm just hoping all is resolved"
We responded:
"Thank you for sharing your feedback. I'm sorry to hear about your car accident and hope your recovery is going smoothly. If there's anything more we can do to assist you during this time, please let us know. Your satisfaction is important to us, and we're here to help ensure everything is resolved to your satisfaction. Take care and feel free to reach out if you need further assistance."
Profile photo of Jorge Velazquez

Jorge Velazquez

December 6, 2024

5  out of  5
rating by Jorge Velazquez
"great service"
We responded:
"Thank you for the fantastic feedback, Jorge! It's wonderful to hear that you had a great experience with our service. We appreciate your support!"
Profile photo of Terrance Price

Terrance Price

December 4, 2024

5  out of  5
rating by Terrance Price
"Alexis was amazing!"
We responded:
"Alexis truly appreciates your kind words! It's wonderful to hear that you had such a positive experience. Thank you for sharing!"
Profile photo of Gentry Eddings

Gentry Eddings

November 28, 2024

5  out of  5
rating by Gentry Eddings
"I had a great experience. Lauren was patient and professional. I was happy with my quote. I would recommend contacting them."
We responded:
"Thank you so much for sharing your positive experience! It's wonderful to hear that Lauren's patience and professionalism made a difference for you. We're glad you were happy with your quote and appreciate your recommendation!"
Profile photo of Jermaine H

Jermaine H

November 3, 2024

5  out of  5
rating by Jermaine H
"I couldn't be happier with. ( Lauren ) from State Farm insurance policy. From the very first interaction, I was impressed by her exceptional customer service and attention to detail and outline everything i need to know. ( Lauren ) was knowledgeable, friendly, and genuinely interested in finding the best coverage options for me. She took the time to explain every aspect of my policy, ensuring I understood what I was getting and how it would protect me and Additionally, I appreciate the range of discounts available, which made my policy more affordable without compromising on coverage. The State Farm mobile app is also a great tool – it’s user-friendly and allows me to manage my policy, access important documents, and even file claims right from my phone i wanna say thank you Lauren for your tremendous customer service i would highly recommend state farm to everyone."
We responded:
"Thank you so much for sharing your experience with Lauren and our team! It's wonderful to hear that her exceptional customer service and attention to detail made such a positive impact. We're glad she could help you find the right coverage and explain everything clearly. It's also great to know that you're finding the State Farm mobile app useful for managing your policy and filing claims."
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Carlyle Charles jr

October 3, 2024

5  out of  5
rating by Carlyle Charles jr
"Kimberlie does a very outstanding job . She definitely knows her material really good. I’m so proud of you. Keep up the great work."
We responded:
"Thank you so much for your kind words, Carlyle! Kimberlie's dedication and expertise truly shine through in her work. We're proud to have her on our team and appreciate your recognition. Keep enjoying our services!"
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Thiago Moreno

October 2, 2024

5  out of  5
rating by Thiago Moreno
"Thank you, Stephanie Colosi, for the great customer service and for being so helpful to me! I would recommend Stephanie to everyone who needs car insurance! She is the best!"
We responded:
"Thank you so much for your kind words, Thiago! Stephanie is truly dedicated to providing excellent customer service, and it's wonderful to hear that she was so helpful to you."