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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Alexandra Miller

November 16, 2023

5  out of  5 rating by Alexandra Miller
"This insurance company is amazing! I felt completely comfortable and right at home! Ms. Flowers is amazing, knowledgeable and took care of all our insurance needs right with a great sense of humor! Best insurance company ever!"

Nayan Pragna

October 11, 2023

5  out of  5 rating by Nayan Pragna
"I am very much pleased for excellent customer service by Nohemi Velazquez for my Auto, Homeowners, and Umbrella insurance policies. I strongly recommend Rett Rutland's office for all personal insurance needs."

alolan edgy

September 25, 2023

5  out of  5 rating by alolan edgy
"Nohemi and State Farm were very helpful with getting me a great rate on exactly the kind of insurance I needed!"

Kevin Ramdeen

August 29, 2023

1  out of  5 rating by Kevin Ramdeen
"It was a 5 star when i swtched from geico. One month later, i had a few things happend. tried to reach them in the office and no one never reached back out to me. untill i called corporate and finally had some answers. Also never got my insurance cards. Only temporary. They know the rest. They cost me money. Telling me sorry for the mistake they made doesn't make it right."

Asani Dijetta

August 26, 2023

5  out of  5 rating by Asani Dijetta
"Nice welcoming and friendly staff awaits for you. customer service is wonderful waiting time is priceless really fast reliable customer service 💯"

Marilyn Alexander

August 24, 2023

5  out of  5 rating by Marilyn Alexander
"Fast service and very helpful"

Stacey Zukowski

August 11, 2023

5  out of  5 rating by Stacey Zukowski
"Working with Nohemi on my car and homeowners insurance was a wonderful experience. She reached out to me with a surprisingly affordable package deal which combined my home and auto. She was responsive and friendly. I switched to another auto carrier a few months ago and never received the kind of customer service given by Nohemi. I am so happy to again be a Statefarm customer and appreciate the time She took to answer my questions and walk me through the process. Thanks Nohemi. You are awesome!"

Manuel De los angeles

July 31, 2023

5  out of  5 rating by Manuel De los angeles
"a professional treatment, I appreciate your help 100% recommended"

Luther Murray

July 22, 2023

5  out of  5 rating by Luther Murray
"Awesome and kind"

Pamela Addams

July 19, 2023

5  out of  5 rating by Pamela Addams
"Awesome people"


June 30, 2023

5  out of  5 rating by Tj
"Awesome people to work with!"

Daniel Bilotta

June 23, 2023

5  out of  5 rating by Daniel Bilotta
"Nohemi Velazquez was very helpfull and friendly in helping switch my homeowners insurance."

Sandy McDowell

June 9, 2023

5  out of  5 rating by Sandy McDowell
"Nohemi was very helpful and kind. She was a pleasure to work with over the phone!!! Explained everything in detail!! She helped me save so much by bundling my policies.."

Dontay clifton

June 6, 2023

5  out of  5 rating by Dontay clifton
"I called and spoke Nohemi to get a quote for my vehicles and a lot of things I thought she would need as far as my vehicle vin and things about my vehicles she didn’t. She had everything in front of her and made the process smooth and easy. Normally I get a head dealing with this but I didn’t. I was with the company previously and I’m even more happy to be back and for the awesome service I received thank you again.."

Dalton Spanks

June 5, 2023

5  out of  5 rating by Dalton Spanks
"Nohemi and Parker were both so helpful! I highly recommend them!"

Jack Goins

May 19, 2023

5  out of  5 rating by Jack Goins
"Lauren Moore was extremely helpful in finding the right insurance for my needs while also patiently explaining everything to me along the way. Absolute highest level of customer service"

Chris Angley

May 15, 2023

5  out of  5 rating by Chris Angley
"Nehomi helped me with no problems and was a pleasure to talk to."

Mark Buskey

May 13, 2023

1  out of  5 rating by Mark Buskey
"This place is a disaster. Its starts from leadership ( Rett Rutland) down. They are not honest and definitely not thorough. I had to file a formal complaint (with escalation department) and maybe even smalls claims court for misrepresentation regarding quotes. They (Supervisor , and worker named Joy) told me one price and two months later it jumped $58 per month with no notification or emails or explanation. I paid my bills on time every month on auto pay. The amount I was quoted. Than I get a cancellation notice saying I owed $58. Of course I checked with my bank and I copy all transactions. Everything showed a payment was processed. When I called to complain, that is when I was given the explanation for the higher cost not by them but by the escalation department. After being transferred by two agents trying to figure out the price hike but could not, I just requested to file a formal complaint and was transferred to escalation dept. Purposely deceived me to get me as a client. So I am bringing this up to all who may want to conduct business with this branch. (DON'T) This was not the first incident. This was the forth. I had enough and I had to request a different branch to deal with until I can find a cheaper rate and bundle which now is my main focus. Very prejudice towards people of color which I was not aware of until the supervisors condescending attitude to all the mistake her employee Joy made from the very beginning. Sending the wrong insurance cards with wrong names on them to Insuring My daughter car who lives in North Carolina and put it on the South Carolina policy. They call that thorough. The night mare to get that straight was strike three. I had to just swallow the late fee and keep her with Geico. Their actions or lack their of is a clear reflection of leadership and training. Stay away from this office. If I could give then anything less that a star I would. I am sure I am not the only one they have done this to. Doubt I will be the last. I never thought I had to micro manage my car insurance, but with this agency on Oakland Ave, you have to. An acquaintance (Jason Stoogenke) who handled an identity case for me in 2013, stated this does not reach the level for his involvement, which I understand, but one day it will with this group."

Tiffany Stiltner

April 28, 2023

5  out of  5 rating by Tiffany Stiltner
"Nohemi was very nice experience to have worked with 🤍"

Amy Ferrell

April 20, 2023

5  out of  5 rating by Amy Ferrell
"Nohemi at State Farm was very kind, helpful, and efficient making sure all my needs were met."

Gloria Good

April 19, 2023

5  out of  5 rating by Gloria Good
"Nohemi was so pleasant to speak with when I called for a quote. She welcomed me to the agency and company, explained everything in detail, matched everything from my former policy with another agency/company and gave me an even better deal that couldn’t be matched by my former agency! I love working with friendly people who take the time to get to know you and address all of your needs to provide you with the best of service."

Jessica Price

April 7, 2023

5  out of  5 rating by Jessica Price
"Nohemi Velazquez was very nice and help me get lower car insurance. She took her time and answers any questions I had. My phone drop her call like a dozen times and I was able to call her back no problem and she was very patient with me"

Carlos Gonzalez

April 5, 2023

5  out of  5 rating by Carlos Gonzalez
"If you are seeking an agent that cares to help you and to get you all the discounts you can have. There is not better option than R Rutland. He has a great team dedicated and helpful. Thank you Nahomi for helping me."

sharol breger

April 4, 2023

5  out of  5 rating by sharol breger
"Love them"

Lana Long

March 15, 2023

5  out of  5 rating by Lana Long
"Kasey got us back on the road! He was very professional and nice. Everything was done within 10 mins. Thanks Kasey!"